Privacy Policy — Pantas77's Commitment to Protecting Malaysian Players' Personal Data

Pantas77 is an online betting platform committed to protecting the privacy of every member. We understand that trust is the foundation of our relationship with Malaysian players — and that trust begins with transparency about how we handle your personal information.

This Privacy Policy is provided to give you a clear and comprehensive understanding of:

• The types of personal data we collect from you during registration and your use of the platform.
• The purposes and legal basis for collecting and processing that data.
• The parties with whom your data may be shared and the circumstances under which such sharing occurs.
• The security measures we take to protect your data.
• Your rights as a data subject under Malaysian law and how to exercise them.

Pantas77 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable related regulations. We have appointed an internal Data Protection Officer responsible for ensuring ongoing compliance with applicable data protection legal requirements.

Pantas77 collects your personal data through several means — directly when you provide it to us, automatically through your use of the platform, and in some cases from legitimate third-party sources. The following are the categories of data we collect:

Pantas77 using your personal data for the following purposes, all of which have a valid legal basis under Malaysia's PDPA:

• Account Management — to register your account, verify your identity, process logins and manage your account settings.
• Service Provision — giving you access to all Pantas77 games and services, including slots, live casino, EPL and Malaysia Super League football betting, e-sports, lottery, and progressive jackpots.
• Transaction Processing — verifying and processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as your winnings withdrawals.
• Fraud Prevention — to detect, investigate and prevent fraudulent activity, money laundering and platform abuse.
• Legal Compliance — to fulfil Malaysian legal obligations including identity verification (KYC) requirements, transaction reporting and cooperation with authorities when required by law.
• Responsible Gambling — monitoring play patterns to identify members who may need assistance or intervention related to responsible gambling.
• Platform Improvements — to analyse usage data in order to understand how Malaysian players use the platform and continuously improve the user experience.
• Communications — sending important account notifications, platform updates, relevant promotions (if you have opted in to receive them), and customer support responses.

Pantas77 will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

Pantas77 does not sell your personal data to any third party. However, in the course of conducting our business lawfully, there are limited situations where we may need to share your data with the following parties:

• Game Providers — Pragmatic Play, PG Soft, Microgaming, NetEnt, Jili Gaming, and other providers may receive the game session data required to operate their games. This does not include your personal financial information.
• Payment Processors — the payment gateways we use to process transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX and other methods require the necessary information to complete those transactions.
• Technical Service Providers — companies that provide infrastructure, cybersecurity, platform analytics, and technical support services to Pantas77 may process your data as data processors on our behalf, subject to strict confidentiality and data protection agreements.
• Legal Authorities — we will disclose personal data to Malaysian law enforcement agencies, courts or regulatory bodies when required by law or a valid court order.

Pantas77 invests seriously in technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our key security measures include:

• Data Encryption in Transit — all communications between your web browser or mobile app and Pantas77's servers are encrypted using TLS 1.3 protocol with 256-bit SSL certificates.
• Stored Data Encryption — sensitive data within our databases — including passwords (stored in hashed form) and financial information — is encrypted to industry encryption standards.
• Internal Access Controls — only Pantas77 staff with a legitimate operational need are permitted to access members' personal data, and all access is logged and audited on a regular basis.
• Continuous Security Monitoring — our systems are monitored around the clock to detect any suspicious activity, intrusion attempts or security anomalies.
• Regular Security Testing — Pantas77 conducts regular penetration testing and security audits carried out by independent security experts to identify and address system vulnerabilities.

In the event of any security incident involving members' personal data, Pantas77 committed to notifying affected members and the relevant authorities in accordance with legal requirements within the stipulated timeframe.

Pantas77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

We use three main types of cookies:

• Essential Cookies — required for core platform functions such as maintaining your login session and ensuring account security. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies — to help us understand how Malaysian players use the platform by collecting information on the most visited pages, time spent on the platform and navigation patterns. This data is used in aggregate form to improve our platform.
• Functional Cookies — saving your preferences such as interface language, default bet size, and display settings to ensure a more personalised experience every time you use Pantas77.

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform Pantas77 and you may be unable to log in or use certain features.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a member Pantas77 have the following rights regarding your personal data:

Pantas77 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law. Our general data retention policy is as follows:

• Active Account Data — retained for the duration your account remains active, plus a 7-year period following account closure, in compliance with Malaysian financial regulatory requirements.
• Financial Transaction Records — retained for a minimum of 7 years in accordance with Malaysian tax and financial legal requirements, including deposit records via Touch 'n Go eWallet, GrabPay, DuitNow, and FPX.
• Support Communication Logs — retained for 2 years for reference and service improvement purposes.
• Analytics & Behavioural Data — anonymised data is retained for a longer period for trend analysis and platform improvement purposes.

When your personal data is no longer required and there is no legal obligation to retain it, Pantas77 will delete or destroy that data permanently and securely using methods that ensure it cannot be recovered.

Pantas77 employs multiple age verification methods during the registration process to ensure the platform is not accessed by minors. These include Malaysian phone number verification, MyKad verification and the required record checks during the KYC process before a first withdrawal is processed.

Pantas77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or changes to the services we offer.

When significant changes are made to this Privacy Policy, we will:

• Updating the "Last Updated" date displayed at the bottom of this page.
• Displaying a clear notice on the Pantas77 platform homepage for a minimum period of 14 days.
• Sending notifications to your registered email address for changes that materially affect your rights or obligations.

Ongoing platform usage Pantas77 after any amendment to this Privacy Policy will be considered as your acceptance of the revised terms. We recommend checking this page periodically to stay informed of our latest Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by Pantas77, please do not hesitate to reach us through the following channels:

• Privacy Email: support@pantas77.click (please state "Privacy Inquiry" in the subject line)
• Live Chat: Available 24 hours a day, 7 days a week through the Pantas77 platform
• Response Time: We are committed to responding to all privacy-related enquiries within 3 business days.

To submit a formal request exercising your data subject rights (access, correction, deletion), please use the same email address registered to your account Pantas77 you so that we can verify your identity more easily.